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Inbound Sales or Customer Service Representative

Inbound Sales or Customer Service Representative

We’re Hiring for September & October 2018!
Progressive is growing and we’re looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you’re searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.

For our call center reps it’s all about helping people. We have a variety of positions available where you can apply your experience working with customers, strong communication skills and ability to multitask to help people with their insurance needs.

Job Opportunities:
  • Inbound Sales Reps to offer new customers the best products for their needs
  • Customer Service Reps to support existing customers managing their policies
  • Claims Reps to care for customers who’ve been in an accident
  • Retention Specialists to work with existing customers to find tailored solutions to meet their needs, with the goal of keeping them with Progressive
  • We’ll provide you with training and pay you while you learn the nuts and bolts of insurance. You’ll have the support of a collaborative team and the opportunity to develop your career with Progressive.

Pay Rate: $15.50 to $19 per hour depending on experience, plus:
An additional 10% when you work evening or weekend hours
An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance

Schedule: Schedules will include a weekend day and evening hours

What we look for:
We’re looking for talented people who strive for excellence and have a passion for helping others.

Qualifications:
  • One or more years of college education or relevant work experience
  • Work or educational experience must include:
  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management
  • Effective communication, verbally and in writing
  • Computer skills

Benefits & Perks:
As the third largest auto insurance company, Progressive offers the confidence and stability that comes with working for a successful and growing organization. Progressive employees also benefit from:
  • Paid training, tuition assistance and career development
  • Diverse, welcoming culture with Employee Resource Groups
  • Casual dress (yes, you can wear jeans to work!)
  • Onsite gym and wellness program with discounts and rewards
  • Onsite healthcare at large locations
  • The standard benefits (medical, dental, vision, paid time off, 401k)

Apply now and we’ll help you begin your Progressive career in a job you’ll love!

Equal Opportunity Employer

Job: Contact Center

Primary Location: United States-Ohio-Highland Heights

Schedule: Full-time

Employee Status: Regular
Work From Home (100%): No



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