Call Center Agent / Customer Service Representative
JUELMIN INSURANCE SERVICES (L.L.C) - Dubai
Juelmin Insurance Services is looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
We are conducting walk in interviews on 3rd May 2018 09:00 am - 12:00 pm
PLEASE CARRY YOUR RESUME !!
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way.
- Candidates with strong communications skills are preferable
Education : Bachelors Degree Is Mandatory
Job Type: Full-time
Salary: AED3,000.00 to AED4,000.00 /month
Language: Arabic
